Customer support

Freight planning for machines—not parcels.

Industrial equipment delivery depends on weight, dimensions, access, unloading equipment and receiving readiness. We coordinate those details before the shipment moves.

Delivery methods

The right transport for the machine

The final method is confirmed from manufacturer packaging data, destination access and required unloading support.

LTL freight

Crated shop equipment

For machinery that can travel on a pallet or crate through a commercial less-than-truckload network.

Flatbed

Large industrial machinery

For heavy, oversized or access-sensitive equipment requiring open-deck loading and planned unloading.

Receiving

Dock, forklift or rigging

Delivery planning includes site access, dock availability, forklift capacity and rigging responsibilities.

Coordination checklist

Details confirmed before release

Machine dataPackaged weight, dimensions, center of gravity and shipment class.
Destination accessCommercial address, road restrictions, gate clearance and appointment requirements.
Unloading planDock, forklift, crane or machinery rigger responsibilities at delivery.
Handoff documentationContact details, delivery window and inspection steps for visible freight damage.