Privacy Policy
Practical privacy protections for customers and visitors.
Review the essential information below before using the website or completing an equipment order.
Effective date: July 20, 2026
GT Machinery Solutions Inc. respects your privacy. This policy explains the personal information we may collect, how we use it, when it may be disclosed and the choices available to you.
Information We May Collect
Depending on how you use our website, we may collect:
- Name, company name, job title and contact information
- Billing, shipping and delivery addresses
- Account login and authentication information
- Order numbers, transaction records and purchase history
- Quote requests and equipment inquiries
- Communications sent to customer service
- Delivery instructions, receiving requirements and freight information
- IP address, browser, device and operating-system information
- Website activity, referring pages and approximate location derived from an IP address
- Cookie identifiers and similar technical information
- Fraud-prevention, payment-authorization and account-security information
PayPal and Payment Information
GT Machinery Solutions uses PayPal to process PayPal-account payments and eligible debit or credit card transactions.
When you select a PayPal payment option, PayPal may collect your payment information, billing information, device information and other information required to authorize and secure the transaction. PayPal processes this information according to its own privacy policies.
GT Machinery Solutions receives transaction confirmation and limited information necessary to verify the payment, fulfill the order, prevent fraud, provide customer service and process approved refunds.
How We Use Information
We may use personal information to:
- Process and manage orders
- Provide quotes and respond to inquiries
- Verify payment and prevent fraud
- Arrange freight transportation and delivery
- Communicate order, shipment or account updates
- Maintain customer accounts and order histories
- Provide customer service
- Process returns, refunds, cancellations or warranty requests
- Improve website performance and usability
- Maintain website and network security
- Keep business, tax and transaction records
- Comply with applicable laws
- Establish, exercise or defend legal claims
When Information May Be Disclosed
We may disclose information when reasonably necessary to:
- Website hosting and e-commerce providers
- Payment processors and fraud-prevention providers
- Logistica Cargonam and other freight or delivery providers
- Warehouses, manufacturers or fulfillment partners
- Technology, analytics and customer-support providers
- Accountants, insurers, attorneys and professional advisers
- Government agencies, courts or law-enforcement authorities
- A buyer or successor involved in a merger, financing, reorganization or sale of business assets
Service providers should receive only the information reasonably necessary to perform their assigned services.
Sale and Targeted Advertising
GT Machinery Solutions does not sell personal information in exchange for money.
Certain analytics or advertising technologies may be considered “sharing,” “targeted advertising” or a “sale” under some state privacy laws, even when no money is exchanged. Where applicable, GT Machinery Solutions will provide the required privacy choices and honor recognized opt-out preference signals.
Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, tax and accounting obligations, dispute resolution, fraud prevention and legal compliance.
Retention periods may vary according to the type of information and applicable requirements.
Information Security
GT Machinery Solutions uses reasonable administrative, technical and organizational safeguards appropriate to the nature of the information processed. However, no website, transmission or storage system is completely secure.
Customers should protect their account credentials and notify GT Machinery Solutions promptly if they suspect unauthorized access.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information
- Correct inaccurate information
- Request deletion
- Obtain a portable copy of certain information
- Opt out of certain sales, sharing or targeted advertising
- Withdraw consent where processing relies on consent
- Appeal a decision concerning a privacy request
Submit a request to infos@gtmachineryinc.pro with the subject line “Privacy Request.”
We may need to verify your identity before completing a request. Authorized agents may be required to provide evidence of their authority. GT Machinery Solutions will not unlawfully discriminate against a customer for exercising an applicable privacy right.
If your request is denied, you may appeal by replying to the decision and writing “Privacy Appeal” in the subject line.
Marketing Communications
You may unsubscribe from promotional emails by using the unsubscribe link in the message or contacting us.
Transactional messages concerning orders, security, returns, delivery or customer service are not promotional and may continue when necessary.
Children’s Privacy
This website is intended for business and adult users. It is not directed to children under 13, and GT Machinery Solutions does not knowingly collect personal information from children under 13.
International Visitors
Information may be processed in the United States. Visitors outside the United States should understand that United States privacy laws may differ from the laws in their jurisdiction.
Policy Updates
We may update this Privacy Policy to reflect operational, legal or technology changes. The revised policy will be posted with a new effective date.
Contact Us
GT Machinery Solutions Inc.
649 N Hwy 17, Unit #2
Palatka, FL 32177
United States
Phone: +1 (386) 325-9555
Email: infos@gtmachineryinc.pro
Review the policies connected to your order.
These pages explain payment, shipping, returns, privacy and website terms.