Order Tracking

Track your GT Machinery Solutions equipment order.

Enter the order number and billing email used at checkout. For freight shipments, carrier or bill-of-lading details are supplied when available.

Check the current status of your GT Machinery Solutions equipment order.

Enter the order number from your confirmation email and the billing email address used during checkout.

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Order lookupSecure WooCommerce order-status form

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

02 / Customer information

Understanding Your Order Status

Processing

We received your order and are confirming payment, availability and fulfillment requirements.

Preparing for Shipment

Your equipment is being prepared, documented or scheduled for carrier pickup.

Shipped / In Transit

The carrier has received the shipment. Freight transportation normally takes an estimated 7–14 business days after pickup.

Delivery Appointment Required

The carrier may contact you to arrange a delivery window. Please ensure the phone number on your order is correct.

Delivered

The carrier has recorded the shipment as delivered. Inspect equipment and retain the delivery documents.

03 / Customer information

Freight Tracking

Industrial machinery may ship by LTL, full truckload, flatbed or specialized freight. Some shipments will not display the same scan-by-scan updates provided by parcel carriers.

When available, your shipment email or account page will include the carrier name, tracking reference, bill of lading number or shipment-status link.

GT Machinery Solutions works with Logistica Cargonam and may use other qualified transportation providers when required by the shipment.

04 / Customer information

Cannot Find Your Order?

Confirm that:

  • The order number is entered exactly as shown in your confirmation email
  • You are using the same billing email address submitted at checkout
  • The order has not been placed under another company or purchasing contact

If you still need assistance, contact us with your order number:

Email: infos@gtmachineryinc.pro

Phone: +1 (386) 325-9555

For security, do not send complete credit card or banking information by email.

GT Machinery Solutions Customer Information

Review the policies connected to your order.

These pages explain payment, shipping, returns, privacy and website terms.